Terms of use

Terms of use

1. Acceptance

Access to and use of the website www.mosaspray.ca (the “Website”) is subject to the following terms of use, the Privacy Policy (include a web link) and all applicable legislation and regulations (the “Terms of Use”). By accessing and browsing this Website, you accept these Terms of Use, without limitation or qualification, and acknowledge that any other agreements regarding the use of this Website between you and Sandoz Canada Inc. (“Sandoz”) are superseded and of no force or effect. If you do not agree to the Terms of Use, please leave the Website and do not use it. This Website is for residents of Canada only.

2. Pharmaceutical Information/Medical Conditions


Information about the product Mosaspray (the “Product”) on this Website is provided by Sandoz and is intended for general information purposes only, and only for residents of Canada. The Product is available without prescription across Canada but is sold under pharmaceutical control (Schedule II) in Quebec. Product information on this Website does not replace the advice of your doctor or any other qualified healthcare professional. In addition, no information available on the Website should be interpreted as medical or pharmaceutical advice or recommendations. You should always obtain complete medical information about over-the-counter prescription medicines (including their beneficial medical uses and possible adverse effects) by discussing the appropriate use of any medicine(s) directly with your prescribing physician or, where appropriate, other medical advisor. Medical professionals may obtain complete medical information from the product's information leaflet or from Sandoz, which will respond to requests for information from your health professional and provide the information requested in accordance with local regulations. Information on the Product may vary by country. 

3. Use of Information on the Website

This Website is the exclusive property of Sandoz, a division of Novartis. You may freely browse the Website, but you may only access, use or download information from this Website, including any text, images, audio, and video (the "Information") for your own non-commercial use. If applicable, you must acknowledge the Website as a source of content and include the copyright statement "© Sandoz Canada Inc., All rights reserved" or mention any other intellectual property rights found in the information that you download. It is prohibited to use the information on the Website for any purpose other than that described above, without the written permission of Sandoz. You should assume that everything you see or read on this Website is copyrighted unless otherwise noted and may not be used except as provided in these Terms of Use without the written permission of Sandoz.  With the exception of the foregoing limited authorization, no license to or right in the Information, or any copyright of Sandoz or of any other party is granted or conferred to you.

4. Trademarks/Proprietary Rights

This Website may contain or reference patents, proprietary information, technologies, products, processes or other proprietary rights of Sandoz and/or other parties. Unless otherwise stated, trademarks, logos and other brands on the Website are registered or unregistered trademarks, owned or used by Sandoz under license. No license to or right in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Sandoz and/or other parties is granted to or conferred upon you. 

5. Disclaimer of Warranties

Sandoz uses reasonable efforts to ensure that the Information on the Website is accurate and up to date. However, the Information may contain technical inaccuracies, typographical errors or become invalid over time. Sandoz reserves the right to make changes, corrections and/or improvements to the Information, and to the programs described on the Website, at any time without notice. Sandoz makes no warranties or representations as to the accuracy of any of the Information. Sandoz assumes no liability or responsibility for any errors or omissions in the content of the Website. THE INFORMATION IS PROVIDED "AS IS" AND SANDOZ PROVIDES NO WARRANTIES ABOUT THE COMPLETENESS OR ACCURACY OF THE INFORMATION ON THIS WEBSITE OR ITS POSSIBLE USES. CONSEQUENTLY, THE INFORMATION SHOULD BE CAREFULLY EVALUATED. NO NOVARTIS GROUP COMPANY, INCLUDING SANDOZ AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE TO YOU SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OF (i) ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE, (ii) ACCESS TO OR USE OF THE INFORMATION ON THE WEBSITE, OR (iii) INABILITY TO USE THIS WEBSITE. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Sandoz also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to or use of the website, or your use of the Information on the Website. Sandoz reserves the right to discontinue this Website at any time without notice and without liability.

6. Information You Supply To Us

Except for information covered by our Privacy Policy (include a web link), any communication or material you transmit to the Website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and nonproprietary. Anything you transmit or post becomes the property of Sandoz or any company from the Novartis Group and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Sandoz is free to use, without compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without paying users for the right to do so.

7. Hyperlinks To This Website

Sandoz has not reviewed any or all of the third-party websites which contain links to this Website and is not responsible for the content of any such off-site pages or any other sites linked to the Website. Any link to this Website or any quotation or use of one or more portions of this Website in the site of any third parties without written consent is strictly prohibited.


8. Hyperlinks To Other Websites

Links to third-party sites may be provided for the interest or convenience of visitors to this Website. We will endeavor to inform you when you are leaving this Website that the terms of use and privacy/confidentiality policy of the third-party site may be different. However, Sandoz accepts no liability for links from us to others, and in particular we are not responsible for the accuracy or legality of the content thereof. We accept no liability deriving from a breach or omission in the privacy policies of third parties.


9. Website Access Control And Monitoring

Although Sandoz may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Website, if appropriate, it is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, privacy disclosure or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Sandoz will fully cooperate with any law enforcement authorities or court order requesting or directing Sandoz to disclose the identity of anyone posting any such information or materials. Sandoz reserves the right to take all necessary measures to prevent or limit any access to or use of this Website that is unauthorized or prohibited or in violation of the Terms of Use. In the event that this breach has resulted in harm to Sandoz, we may, at our sole discretion, decide to take legal action against you in order to be indemnified.

10. Continuance of obligations

The Terms of Use of the Website outlined in Sections 4, 5 and 6 above will remain in effect, notwithstanding the fact that Sandoz has decided to make the Website inaccessible.


11. Revisions

Sandoz may at any time revise these Terms of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound


12. Applicable laws

The Terms of Use of the Website are governed by the laws of the Province of Quebec and the applicable Canadian laws and any interpretation or application of these Terms of Use is under the exclusive jurisdiction of the courts of the Province of Quebec.